Custom Power BI​

A turnkey solution for Reporting and Management Information

Good insights are the basis for understanding and understanding is the basis for the right action! This is crucial to effectively manage and improve Customer Contact. Dimenzi has made all of its experience, knowledge and expertise available to generate the best possible insights to manage and improve customer contact.

In addition to SMART Insight, we also supply a Custom Power BI setup in which we have our methodology and analyzes available. If your organization already uses Power BI and you want to quickly bring your reports, insights and management information to a mature level, then this solution is ideal. You use a ready-made model so that this solution can be implemented quickly.

The features of
Custom Power BI

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General

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Implementation

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Technical

Benefit from our
custom power BI solution

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Turnkey Contact center Management Blueprint

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Upload of data automated

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Fully flexible to set up

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In-house on own systems

Managing customer care
The performance of our teams has improved greatly with the knowledge we gain from SMART Insight.
XS4ALL​

Contact Centers that already use Dimenzi's solutions

NRC werkt met Dimenzi SMART Dashboard
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ANWB werkt met Dimenzi SMART Dashboard
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Elkien werkt met Dimenzi SMART Dashboard
CAK werkt met Dimenzi SMART Dashboard
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Gazelle werkt met Dimenzi SMART Dashboard
XS4all werkt met Dimenzi SMART Dashboard